Looking for a Public Relations Firm? Hire an Advocate, Not a Publicist

One valuable asset public relations consultants can bring is their own credibility with reporters. Credibility with journalists is not easily gained, and it’s earned through honesty and transparency with reporters over sustained periods of time. But, credibility doesn’t necessarily equate to the media reporting what you want. That’s why you always want to make sure you hire a PR consultant who plays the role of advocate – someone who is out there fighting for you, your brand, or your cause – and not someone concerned about preserving a “good” relationship with reporters. The former is someone who is on your side; the latter can be a walking conflict.

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Crisis Management: Revisiting Rolling Stone’s Failures

It’s been three years since Rolling Stone published its infamous and defamatory report about rape allegations at the University of Virginia, but it’s important to revisit the most piercing analysis of what the magazine did wrong. Rolling Stone’s investigation: ‘a failure that was avoidable,’ a report co-authored by the dean of the Columbia School of Journalism, is still worth reading because it has crisis communications lessons for every potential target of investigative journalism. Indeed, it’s a tool you can now use with reporters, should you need it.Read More